01.03.2025-31.12.2025
The high importance of employee satisfaction in the tourism sector in Schleswig-Holstein is reflected in the fact that it has been selected as a key performance indicator in the state of Schleswig-Holstein’s tourism strategy for measuring success. However, measuring this indicator is anything but trivial due to the accessibility of the target group and the variety of work schedules. Furthermore, a lack of knowledge about the actual population makes it difficult to draw representative conclusions. In this project, a pilot study is being launched in collaboration with the IHK zu Flensburg to assess employee satisfaction among those working in the tourism sector in Schleswig-Holstein. To this end, a questionnaire developed by students as part of a teaching-research project during the winter semester of 24/25 will be further refined and distributed in the fall of 2025 through the IHK and other cooperation partners in the state.
Objectives of the pilot study:
IHK Schleswig-Holstein
DEHOGA Schleswig-Holstein
